MAKING A CLAIM

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Greenfield Insurance Claims Service Charter

Our claims service is something we are immensely proud of, unique to us and something we believe in passionately. It’s a time when we know you need us and rely on us most.

As your Insurance Brokers, we are committed to working on your behalf in achieving the best and speediest claim settlement that we can in order to minimise the disruption to your business or trading activities.

We don’t make empty promises and to demonstrate this we have set out the help and service levels you can expect from us in the event of a claim.

We Will:

  • On notification that you need to make a claim, talk you through your policy cover, the procedure with your insurer, what information they may require from you and the anticipated time scale within which the claim is likely to progress
  • Help you prepare and present your claim to the insurer
  • Where appropriate report the claim to your insurers on your behalf
  • Help source and recommend reputable tradesman and suppliers if required
  • Be on hand to provide advice and support from notification through to settlement
  • Proactively monitor the progress of your claim
  • Liaise with loss adjusters and insurers on your behalf
  • Always provide access to a Managing Partner of Greenfield Insurance should it be necessary
  • Meet with you at your home or business premises if required to progress the claim
  • Guarantee that your interest will always be our first priority

Please contact us on 01489 579808 or via our contact form to talk through your Insurance needs.

Need Advice?

We are here to help. Please leave your details and we will call you back at a time that suits you.

MAKING A CLAIM

TAP TO CALL

icon-arrow-01

Greenfield Insurance Claims Service Charter

Our claims service is something we are immensely proud of, unique to us and something we believe in passionately. It’s a time when we know you need us and rely on us most.

As your Insurance Brokers, we are committed to working on your behalf in achieving the best and speediest claim settlement that we can in order to minimise the disruption to your business or trading activities.

We don’t make empty promises and to demonstrate this we have set out the help and service levels you can expect from us in the event of a claim.

We Will:

  • On notification that you need to make a claim, talk you through your policy cover, the procedure with your insurer, what information they may require from you and the anticipated time scale within which the claim is likely to progress
  • Help you prepare and present your claim to the insurer
  • Where appropriate report the claim to your insurers on your behalf
  • Help source and recommend reputable tradesman and suppliers if required
  • Be on hand to provide advice and support from notification through to settlement
  • Proactively monitor the progress of your claim
  • Liaise with loss adjusters and insurers on your behalf
  • Always provide access to a Managing Partner of Greenfield Insurance should it be necessary
  • Meet with you at your home or business premises if required to progress the claim
  • Guarantee that your interest will always be our first priority

Please contact us on 01489 579808 or via our contact form to talk through your Insurance needs.

Need Advice?

We are here to help. Please leave your details and we will call you back at a time that suits you.

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WHY OUR CLIENTS CONTINUE TO USE US

“I can’t fault anyone involved. The loss adjuster visited a couple of times and was very helpful; the builders were terrific and worked hard so we could reopen on time; and it was Greenfield that recommended a very professional insurance company in the first place. We now have a beautiful new basement and thanks to Greenfield, the whole experience was made so much easier than it could’ve been”

Kate

I think your service is amazing compared to other brokers. Nothing is too much trouble. You keep chasing me when I fail to get docs to you. Any claim I have had has been dealt with very quickly and I have always known where I stand. I would recommend Greenfield to any business or personal client.

Proaction

The risk of potential repercussions and perils of obtaining inadequate insurance cover for us, and for our clients, is entirely removed by the professional insurance services offered by Greenfield Insurance. We can deliver insurance cover introductions to our clients in the knowledge that Greenfield will always provide the right cover at the right price.

Daniells Harrison Chartered Surveyors

Just a few words to say that here at Inside Outside design we have been pleased with your high quality of service and attention to detail in providing us with the policies that were best suited for our business needs.

Inside Outside design

Gallagher Mobility Aids have used your services over the years and find your company and the team very helpful.

Gallagher Mobility Aids