COVID UPDATES

Clients experiencing financial difficulties

On the 18th May 2020, the Financial Conduct Authority introduced new measures for insurance and premium finance firms to help clients in financial difficulty.  Should you be experiencing financial hardship, or if things change at work or home, we may be able to help by:

  • Re-assessing your demands & needs
  • Reviewing levels of cover
  • Adding or removing optional covers such as legal expenses
  • Adding or removing people on your policy

Where amendments to your insurance cover does not alleviate your payment difficulties, you should contact your finance provider directly as further support may be available, which could potentially include:

  • The possibility of deferring payments (refer to FAQ’s)
  • Reduced repayments, or rescheduled term
  • Waiving missed or late payment fees
  • Amending your repayment date without any cost
  • Reducing interest payments

It is important that customers do not leave themselves uninsured, so we encourage you to contact us to discuss the options available if you are struggling to afford your payments during this uncertain time.

Need Advice?

We are here to help. Please leave your details and we will call you back at a time that suits you.

Please see our FAQ’s on Payment Deferrals

A payment deferral is an arrangement under which a firm permits a customer that pays their insurance premium in instalments to make no payments for a specified period

You should contact your insurer or finance provider direct

No, nor would the provider or any third party such as broker or debt collector be allowed to cancel the policy or collect payment during the deferral period

One to three months however, the provider can grant a longer extension should they wish

The Financial Conduct Authority (FCA) would not expect a customer to be liable to pay any charge or fee in connection with the granting of a payment deferral

Post and paper-based documents

We continue to handle all post (incoming and outgoing), and paper-based documents such as cheques, as quickly and efficiently as possible to ensure they are processed in a timely manner to safeguard policy cover. Should you have any concerns about instructions or cheques you have sent which may not have been processed, or documents you believe you are due from us, please contact us urgently.

WHY BUSINESS OWNERS CHOOSE US?

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We will advise on the cover best suited to your needs and circumstances.

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We will handpick the best policy to meet your needs and requirements.

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We will explain in plain English what the policy covers and options available to you.

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We will ensure that you are made aware of any policy restrictions, excesses & theft protection requirements as applicable.

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We will have a dedicated Account Manager for the life of your policy.

MORE REASONS HERE

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ETHICAL. THOUGHTFUL. EXPERIENCED. Greenfield would rather advise you correctly and not win your business,
to make sure you don’t suffer in the long term.

Greenfield Insurance Services is an Independent Insurance Broker specialising in providing Insurance Solutions to Business and High Net Worth private clients.

Based in Hampshire our Team of Insurance professionals are dedicated to providing strong technical advice in order to hand pick policies to suit your individual needs. All of our technical staff undergo a continuous training programme and work to our customer charter. Having established the business in 1989, Stephen Greenfield was joined by James Mant as a full Equity partner in 2001. Following Stephen’s retirement in 2018, James took over control of the company.

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WHY OUR CLIENTS CONTINUE TO USE US

“I can’t fault anyone involved. The loss adjuster visited a couple of times and was very helpful; the builders were terrific and worked hard so we could reopen on time; and it was Greenfield that recommended a very professional insurance company in the first place. We now have a beautiful new basement and thanks to Greenfield, the whole experience was made so much easier than it could’ve been”

Kate

I think your service is amazing compared to other brokers. Nothing is too much trouble. You keep chasing me when I fail to get docs to you. Any claim I have had has been dealt with very quickly and I have always known where I stand. I would recommend Greenfield to any business or personal client.

Proaction

The risk of potential repercussions and perils of obtaining inadequate insurance cover for us, and for our clients, is entirely removed by the professional insurance services offered by Greenfield Insurance. We can deliver insurance cover introductions to our clients in the knowledge that Greenfield will always provide the right cover at the right price.

Daniells Harrison Chartered Surveyors

Just a few words to say that here at Inside Outside design we have been pleased with your high quality of service and attention to detail in providing us with the policies that were best suited for our business needs.

Inside Outside design

Gallagher Mobility Aids have used your services over the years and find your company and the team very helpful.

Gallagher Mobility Aids